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Frequently Asked Questions
  • Will I own the images I create?

    Your image ownership rights differ based on your artiz.Ai Pro status:

    Paid : Yes, you retain full ownership, copyright, and other intellectual property rights of images that you generate. Artiz.Ai may use your private images only to provide you with our services. Public images can be used by Artiz.Ai and other users, only as enabled by a feature of the service.

    Free users: Artiz.AI holds rights to use, reproduce, modify, and distribute any images you create. However, you're granted a non-exclusive, royalty-free licence to access your creations for commercial use. Other users can also access your publicly available assets and use them only as enabled by a feature of the service.

  • How are tokens used on Artiz.ai?

    Tokens are used to access various features and services on our platform. Depending on the plan you choose, you will receive a certain amount of tokens that can be used to perform operations such as generating images.

  • Can I upgrade my membership plan later?

    Yes, you can upgrade your membership at any time. Simply log in to your account, go to the subscription page, and select the upgrade option. Any remaining tokens from your current plan will be adjusted according to the new plan's pricing.

  • What happens if I run out of tokens?

    If you run out of tokens, you can easily purchase more by choosing a new plan or buying a token top-up from your account page.

  • Is there a refund policy?

    We offer a satisfaction guarantee with a refund possible within the first 14 days of purchase if you have not used any tokens. Please review our detailed refund policy on our website for more information.

  • Who can I contact if I have more questions?

    If you have further questions, please don't hesitate to contact our support team via the contact page on our website.

    email: [email protected]